Service_Record

Operational History

Every role sharpened the way I look at value: finance, enterprise, and border operations taught me how to stay optimistic, candid, and resilient.

EXPORT_RESUME.PDF

Professional Experience

May 2025 - Aug 2025Blue Bell, PAEXP-01

Wealth Management Intern

JSO Partners

Analyzed $1M+ AUM accounts by piping CRM data into Excel to uncover actionable patterns for advisors.

  • Built an Excel advisory fee calculator with tier logic, highlighting value-adds and cutting onboarding prep time.
  • Captured client-meeting insights and resolved onboarding blockers to keep experiences seamless.
ExcelData AnalyticsClient OpsCRM
JSO Partners
Jul 2024 - Dec 2024Newtown Square, PAEXP-02

Customer Engagement Advisory Intern

SAP America

Organized key customer data for front-office teams, giving stakeholders clearer context and faster response times.

  • Tracked support tickets across teams to ensure resolution quality and smoother internal workflows.
  • Worked hands-on with SAP Cloud ERP to understand how enterprise workflows and AI insights connect.
SAP S/4HANACX DataCloud Computing
SAP America
Sep 2021 - Jul 2022Panmunjom, KoreaEXP-03

Joint Security Area Operation Specialist

Republic of Korea Army

Operated the Army Tactical Command Information System, feeding real-time intelligence to Battalion leadership.

  • Documented command orders and mission-critical updates so decisions stayed aligned even under pressure.
  • Coordinated 100+ joint missions with U.S. and Korean officers, reinforcing trust and clarity in high-stakes scenarios.
ATCISCrisis CommsLeadership
Republic of Korea Army

Education

MIS

Management Information Systems

Studied how information systems drive organizational efficiency, data management, and decision-making.

  • Covered systems design, implementation, and governance across business functions.
  • Analyzed business matching processes and AI tool integration.
Systems DesignDatabaseAI Strategy
BA

Business Analytics

Explored analytics methods for business insights and data-driven decision-making.

  • Applied practical techniques for interpreting and visualizing key metrics.
  • Built RAG prototypes and neural network models for predictive analysis.
Machine LearningData VizRAG
EAST

Education Accelerated by Service and Technology

Project-based learning combining technology, service, and community impact.

  • Built solutions emphasizing collaboration, empathy, and iterative problem-solving.
Service LearningCollaborationTechnologyCommunity Impact
Temporal_Log

Career Trajectory

2001
origin

System Initialization

Born to explore. The beginning of the Pathfinder protocol.

2015
milestone

New Operating Environment

Relocated to the U.S. for study abroad. Adapted to new cultural parameters.

2017
milestone

EAST Program Integration

Project-based learning blending tech, service, and collaboration.

2021
service

Military Operations

ROK Army service. Developed operational mindset and high-trust coordination.

2024
career

Enterprise Deployment

SAP Internship. 6 months of hands-on enterprise software experience.

Present
current

AI-Native Mode

Shipping AI-native experiments, pairing ops discipline with optimism.